Instant Casino Privacy Policy

At Instant Casino, we are committed to protecting your personal data and respecting your privacy while you enjoy our games, promotions and betting markets. This Instant Casino privacy policy explains what information we collect when you use our platform, why we collect it, how we use it, and what rights you have over your data. By creating an account, completing an Instant Casino login, or otherwise using our services, you agree to the practices described in this policy.

Instant Casino is operated by 3-102-937894 Limitada, registration number 3-102-937894, San José, Costa Rica, and licensed by the Tobique Gaming Commission under License Number 0000163, with governing law of Costa Rica. Our licence is also referenced as Curaçao Gaming Control Board OGL/2024/1788/1030, issued to Gaming Services Provider N.V. Payments are processed through our payment agent, S.I.L.V.E.R. Veil Group LTD, registered in Larnaca, Cyprus, and additional operational functions are carried out by Axenora Strategic Services N.V., registered in Curaçao. We rely on these licences and corporate structures to confirm that our instant casino licence is legitimate and that our instant casino site officiel operates transparently across international markets.

Information We Collect

When you register for an Instant Casino account, place a bet, request an instant casino withdrawal, or contact our support team, we collect several categories of information about you.

• We collect registration data such as your name, date of birth, email address, phone number and country of residence when you complete an instant casino sign up.
• We record financial information, including deposit and withdrawal details, selected currency, and payment method, whenever you use one of our instant casino payment methods such as Visa, Mastercard, Apple Pay, Google Pay, Interac, Open Banking or cryptocurrencies including Bitcoin, Ethereum, Litecoin, Cardano, Bitcoin Cash and Tether.
• We gather gameplay and betting activity across slots, live dealer tables, sportsbook and tournaments, including your wagers, winnings, bonus usage and VIP status.
• We collect technical data such as your IP address, device type, browser, operating system and geolocation, particularly when you use our instant casino app or instant casino mobile browser version.
• We store identity verification documents, such as passports, utility bills and proof-of-payment records, whenever we conduct instant casino kyc checks.
• We log your communications with our support team, including live chat transcripts and emails sent to support@Instant Casino.com.

How We Use Your Information

We use the information we collect to operate, maintain and improve Instant Casino, and to comply with our legal and regulatory obligations. Our uses include the following purposes.

• We use your data to verify your identity, age and eligibility, and to prevent underage or restricted-territory access to our instant casino online platform.
• We process your financial details to handle deposits, instant casino withdrawal requests, and cashback payments accurately and securely.
• We analyse your gaming behaviour to detect fraud, multi-accounting, bonus abuse and low-risk betting patterns that may violate our promotional terms.
• We use your contact details to send account notifications, security alerts, and, where you have opted in, marketing communications about our instant casino bonus offers, tournaments and VIP club benefits.
• We rely on your information to provide customer support instant casino services through live chat and email, available 24/7 in English.
• We use aggregated and anonymised data to improve our games library, sportsbook markets, and overall user experience across desktop and mobile devices.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognise returning visitors, remember your preferences, and analyse how you interact with Instant Casino. Cookies also help us secure your session during an instant casino login and prevent fraudulent access. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our instant casino games and account functions.

KYC and Identity Verification

We are required by our licensing authorities to carry out know-your-customer checks before processing your first instant casino withdrawal or granting access to certain promotions. Our instant casino verification process is automated in most cases and typically takes a few minutes up to one hour, though manual review may occasionally take up to 24 hours. We may request government-issued identification, proof of address and proof of payment method to confirm your identity and comply with anti-money-laundering regulations.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties strictly for operational, legal and regulatory purposes.

• We share payment data with our payment agent, S.I.L.V.E.R. Veil Group LTD, and with banking and instant casino crypto processing partners to complete transactions.
• We disclose information to our software and live dealer providers, including Evolution, Pragmatic Play, Play'n GO and other studios, solely to deliver instant casino games and record gameplay outcomes accurately.
• We provide data to regulators, including the Tobique Gaming Commission and the Curaçao Gaming Control Board, upon lawful request.
• We may share information with fraud-prevention, identity-verification and compliance service providers to protect our platform and our players.
• We may disclose data where required by law, court order, or to protect the rights, property or safety of Instant Casino, our players or the public.

Data Security

We implement industry-standard technical and organisational measures, including encryption, secure servers and restricted internal access, to protect your data from unauthorised access, alteration or loss. While we take extensive precautions, no online system is completely infallible, and we encourage you to use strong passwords and avoid sharing your Instant Casino login credentials with anyone.

International Data Transfers

Because Instant Casino operates internationally, your data may be transferred to and processed in countries outside your country of residence, including Costa Rica, Cyprus and Curaçao. Wherever we transfer your data, we take reasonable steps to ensure it receives an adequate level of protection consistent with this policy.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, and we are committed to honouring them wherever applicable.

• You may request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You may request deletion of your data, subject to our legal retention obligations.
• You may object to or restrict certain processing activities, including marketing communications.
• You may withdraw consent for optional data processing at any time by contacting our support team.

To exercise any of these rights, please contact instant casino support at support@Instant Casino.com. We aim to respond to all verified requests within a reasonable timeframe.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Financial and KYC records related to deposits, withdrawals and verification are typically retained for the minimum periods required by our licensing authorities, even after your account is closed.

Restricted Territories

Instant Casino does not accept players from certain jurisdictions, including but not limited to the United States, the United Kingdom, France, Germany, Spain, Australia, Curaçao's own territory group, and other listed restricted countries. We do not permit the use of VPNs, proxies or similar location-masking tools to circumvent these restrictions, and accounts found in violation may be closed and any related bonuses forfeited.

Children's Privacy

Our services are intended solely for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with any funds handled in accordance with applicable regulations.

Changes to This Policy

We may update this Instant Casino privacy policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of our instant casino site after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your privacy rights, please contact instant casino support via live chat, available 24/7, or by emailing support@Instant Casino.com. We are committed to addressing your concerns promptly and transparently.